bbdk's Privacy Policy

1 Introduction & Scope

bbdk is a trusted online gaming platform in Bangladesh. We place the highest priority on our users' privacy. The purpose of this privacy policy is to clearly inform you about what information we collect, why we collect it, how we store it, and under what circumstances it may be shared with third parties.

This policy applies to the bbdk website (https://bbdk.lat) and all related services. If you open an account on our platform, play games, make financial transactions, or contact us in any way, this policy will apply to you.

We never sell your information or disclose it through any unauthorised means. bbdk believes that user trust and security are the foundation of our platform.

2 Information We Collect

bbdk collects different types of information for different purposes. A detailed explanation is provided below:

2.1 Personally Identifiable Information

During account registration or in the course of using our services, we may collect the following information:

• Full name and date of birth (for age verification purposes — only users aged 21 and above may use the platform)
• Email address and mobile number
• Current address
• National ID card or passport number (for identity verification when required)

2.2 Financial Information

To process deposits and withdrawals, we collect the following financial information:

• bKash, Nagad, Rocket, or Upay account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts

We never store your full payment card number or PIN.

2.3 Technical & Usage Information

To improve the platform and ensure security, we automatically collect:

• IP address and device information
• Browser type and operating system
• Site access times and session information
• Information obtained from cookies and similar tracking technologies
• Gaming history and preference data

3 Purpose of Data Collection

bbdk uses your information only for legitimate and necessary purposes. The main purposes are:

• Account Management: To create, verify, and keep your account secure.
• Financial Transaction Processing: To complete deposits and withdrawals smoothly.
• Age & Identity Verification: To ensure that only individuals aged 21 or above are able to use the platform.
• Customer Support: To resolve your issues via live chat and email.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Platform Improvement: To analyse user experience and improve service quality.
• Responsible Gaming: To identify signs of addiction and provide the necessary support.
• Communication: To inform you about policy changes or important updates.

We do not use your information for marketing purposes without your consent. You may opt out of promotional communications at any time.

4 Data Storage & Security

bbdk adopts modern technical and organisational measures to keep your information secure.

4.1 Encryption & Security Technology

• All our data transmissions are protected by SSL (Secure Sockets Layer) encryption.
• Sensitive information is stored on servers in an encrypted state.
• Regular security audits and vulnerability assessments are conducted.
• Two-Factor Authentication is available.

4.2 Data Retention Period

Your information is retained for as long as your account is active or as necessary to provide the service. Even after account closure, information required to meet legal obligations, resolve disputes, and enforce agreements may be retained for a specified period.

4.3 Data Breach Procedure

In the event of a data breach, bbdk will notify affected users as soon as possible and take the necessary remedial action.

5 Sharing Information with Third Parties

bbdk never sells your personal information. However, limited information may be shared with third parties in the following circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), game software providers, and technology infrastructure management. These partners operate under strict confidentiality agreements and may only use the information received for specified purposes.

5.2 Legal Obligations

Information may be disclosed in response to a court order, government directive, or a lawful request from a law enforcement agency. In such cases, we will endeavour to notify you as far as possible, provided it is legally permitted.

5.3 Business Transfers

In the event of a business merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will provide you with advance notice in such an event.

5.4 No Sharing for Marketing Purposes

bbdk never shares your information with advertisers or third-party marketers.

6 Cookie Policy

The bbdk website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.

6.1 Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To analyse site usage statistics.

6.2 Cookie Control

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

7 User Rights

Regarding your personal information, bbdk recognises the following rights:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may contact us to correct inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible if there are legal obligations.
• Right to Restriction of Processing: In certain circumstances you may request that the processing of your information be limited.
• Right to Data Portability: You may request to receive your information in a structured, commonly used format.
• Right to Object: You may object to the use of your information for specific purposes.

To exercise the above rights, please email [email protected] or contact us via live chat. We aim to respond within 24 hours.

8 Protection of Minors

bbdk strictly does not provide services to anyone under the age of 21. We do not knowingly collect any personal information from minors. If it comes to our attention that a minor has created an account, we will immediately close that account and delete the associated information.

If a parent or guardian suspects their child has registered on our platform, please contact [email protected] immediately.

9 International Data Transfers

Some of our service providers may be located outside Bangladesh. In such cases, we ensure that your information is transferred under appropriate protective measures. For international data transfers, we use standard contractual safeguards that ensure the protection of your information.

10 Changes to This Policy

bbdk may update this privacy policy from time to time. Before any significant changes, we will notify you by email or through a notice on the platform.

Your continued use of the platform from the date of change will be taken as acceptance of the new policy. It is recommended that you visit this page regularly to stay informed about the latest updates. The "Last Updated" date at the top of the policy will always indicate the date of the most recent revision.

11 Complaints & Contact

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our data protection team will properly review your request and provide a resolution.

For any matter relating to bbdk's privacy policy and data protection, we provide support in both Bengali and English, 24/7.